How Telematics Can Set Shuttle Bus Services Up For Success

If you’ve ever been in an airport, visited someone in a hospital or required private transportation to an event, you’ve likely used a shuttle bus. In today’s fast-paced world, telematics provide benefits to shuttle bus fleets, giving businesses an edge for retaining top-tier employees while providing peace of mind to commuters. Every year, more companies invest in shuttle services; with the right telematics solution, those same companies can also realize improved productivity, visibility and efficiency. 


Vehicle tracking platforms, such as GoFleet’s Bus ETA, provide essential information to drivers, fleet managers and to public citizens to ensure a seamless, automated experience. Ultimately, tracking saves you valuable time and resources, offering a window into your current operations, inefficiencies along routes and reporting features.

With the app, passengers can review live ETA data right on their phones, with just one click. They can view current vehicle routes, expected total route time, as well as stop and start points, all in real-time. Automation streamlines these processes by reducing wait times and reducing the number of inbound callers for real-time updates, while fostering goodwill with passengers.

Passenger Safety

GoFleet has a number of product offerings that can be scaled to your fleet’s requirements, including commercial dash cams such as ZenduCAM. Perhaps one of the best use cases for ZenduCAM resides with shuttle buses. Imagine being able to track passenger safety by ensuring that your driver follows all necessary protocols. Dash cam footage keeps your drivers compliant, keeps your commuters safe, and helps reinforce good driving habits.

Vehicle Diagnostics

When you use a GoFleet product or service, you’re leveraging a rich telematics ecosystem that can provide all kinds of data sets to improve your business. Monitoring the health and productivity of your shuttle vehicles is an essential part of any holistic fleet solution. Connecting fleet vehicles and fleet managers in real-time and with daily or historical reports for optimum fleet performance.

Our GO9 GPS vehicle tracker, for example, not only provides accurate data on vehicle location, speed and trip distance, it can also extract valuable data on a vehicle’s overall “health”, letting you know the status of the odometer, engine faults and much more. Connecting fleet vehicles with fleet managers in real-time helps to gauge when and if a vehicle requires maintenance, track fuel efficiency and reduce the time and frequency of inspections, all of which stop vehicle problems before they start. With the right diagnostics tool, you can easily optimize your fleet’s performance and save money in the process.

Telematics data is critical to the success of nearly every type of fleet. GoFleet’s solutions are comprehensive, scalable and offer easy installation and a user-friendly interface. Whether you use shuttle buses to manage guest parking, take travellers to and from the airport or need your commuters to arrive at any destination efficiently and on time, we can help you take full control of your fleet’s operations for better business outcomes. Contact one of our consultants today to see how GoFleet can work for you.