picture showing fleet operations

Five Ways to Improve Fleet Management in the Logistics Industry

The logistics industry is a vast ecosystem of supply chains, software, and services that work in unison to deliver goods to customers as quickly and cost-effectively as possible. 

From the ongoing demands of inventory management to data security and risk assessment, this industry demands constant vigilance. These struggles can be mitigated with efficient and effective fleet management. Below, we’ve listed the top five ways to improve fleet management in the logistics industry.

The World of Logistics: Current State 

Currently, the logistics sector is growing at a rapid pace, making it a particularly attractive target for those looking to leverage their skills and enter the industry from a new angle. 

The chief gap in logistics is a lack of quality data. At its most basic, the industry is made up of individual suppliers and businesses that come together to support business processes. 

For fleet managers, an overflow of data sets (or not enough) makes it difficult for businesses to understand their supply chains and track the performance of their operations as a whole. Read on for five ways to improve fleet management in the logistics industry.

Utilize GPS and Telematics Devices for More Than Location Tracking 

The telematics industry continues to create increasingly sophisticated apps that connect to fleet vehicles, allowing logistics companies to track the location of their fleet vehicles in real-time. 

Of course, these apps are only as good as the data they receive. There are a number of benefits associated with incorporating GPS tracking devices in your fleet vehicles, including improved fuel efficiency, better driver safety, less vehicle maintenance, and reduced insurance costs due to liability or repairs. 

Another option for improving fleet management is the use of telematics devices, which provide a variety of analytics, including fuel consumption and driving behaviour. 

Fleet managers who use these devices not only know where their drivers are, but what kind of driving behaviour they’re engaged in. 

These data sets can improve training and reduce accidents caused by risky driving activity such as fatigue or distraction. 

Switch to Electronic Driver Vehicle Inspection Reports for Speed and Compliance

Electronic driver vehicle inspection reports for speed and compliance are the best way to optimize your fleet’s performance. These reports show a company’s progress over time, highlighting points where improvements can be made. 

The electronic driver vehicle inspection report is an excellent metric for tracking business performance to boost productivity across the board. 

You’ll also get access to customizable dashboards with metrics such as fuel efficiency and employee satisfaction so that you can see how your team members are performing, and where they can improve.  

Of course, it’s not just about improving performance; these reports also offer security through monitoring drivers, vehicles, and companies across the supply chain. 

With these reports, you’ll better understand how safe each link in your supply chain really is, and where privacy can improve.

Better Leverage Fuel and Maintenance Data with Integrations

Logistics companies that have a fleet management system typically have one of two options for integrating with logistics software. 

First, they can use a web-based integration tool like API bridges, which is what most logistics companies do. This method is the simplest and most straightforward, but does not provide all the benefits that integration through a software platform offers. 

The second option is to use third-party integrations, where logistics managers can better allocate resources across their supply chain and make more informed decisions about where they should place stockings and other materials.

Overall, integrating with a software platform provides logistical managers with more insight into their fleet’s performance and helps them improve it faster than ever before.

Track Expenses More Effectively

One of the biggest challenges in logistics is that it is a capital-intensive industry. An organization must spend a significant amount of money to maintain its operations.

With that said, it is also imperative that they can track expenses to keep tabs on overall performance. 

For example, many logistics companies work with carriers who offer insurance and tracking services for their goods. These services do wonders for operational efficiency, but can be quite expensive. 

The good news? A business can track these expenses by getting an invoice from the carrier and entering it on a spreadsheet, allowing them to monitor how much money they’re spending on these services over time. 

This system does not only help a company see where their financial resources are being allocated, it also allows them to make more informed decisions about whether or not these investments are viable and sustainable.

Improve Fleet Management in the Logistics Industry with GoFleet

Without quality data, it’s difficult for companies to make informed decisions about their operations. One way to improve fleet management in your business is by using a customized solution with GoFleet

We have a range of features that let you easily manage your fleet and keep track of the performance of every vehicle in your fleet. 

With GoFleet, you can identify potential problems before they impact your bottom line. For example, if you notice that one of your vehicles is consistently late or experiencing mechanical issues, you’ll be able to rectify the problem before it becomes something more serious. 

What is GoFleet?

We have premium fleet management solutions to meet the business needs of virtually every industry.

From telematics, work routing and dispatch, ELD, driver apps and asset monitoring, GoFleet offers countless hardware and software-based solutions to address all needs related to efficiency, maintenance and management in fleets. 

Our fleet management software helps logistics companies across the globe improve fleet management and productivity. Our solutions are customizable, so you never have to worry about limitations or restrictions when it comes to business growth.

To learn more, contact us at GoFleet.com.

parking full of cars

Top 8 Fleet Management Challenges in the Logistics Industry

Commercial fleet managers face all the same problems as those in professional management—directing and coordinating people, talent and assets, while simultaneously trying to save money for the parent company. When your employees are on the road, there can be additional fleet management challenges in the logistics industry.

That’s a lot to juggle effectively; when your employees are most often on the road, crossing state lines and borders, logistics can get even trickier.

Fleet managers are often forced to solve a plethora of problems in real-time—vehicular accidents, personnel safety, package delivery issues, closed routes.

Often these fleet-management decisions are made within a shifting and sometimes volatile marketplace. One recent glaring example is the recent volatility in global gas prices.

When it comes to transit logistics and all the details involved in transport, there’s much that can go wrong in any single workday.

Recent digital innovations such as driver dash cams and integrated GPS communications have revolutionized logistics, allowing fleet managers to streamline information by automating a range of processes.

While the world prepares itself for the inevitable path towards automation, technology is causing seismic shifts across every industry. Businesses everywhere are upgrading, aware of the timeless maxim: adapt or perish.

For fleets, this usually means better fuel efficiency and improved onboard technology—car dashboard systems, wireless connections, vehicle sensors, telematics and more.

As the roll-out of innovative disruptions continue, smart technology is being instituted at an equal pace. However, with new tech come new challenges.

fleet management challenges in the logistics industry

Logistics & Fleet Management

Fleet management is one of the industries most thoroughly impacted by recent technological innovations. Vehicles in particular have undergone massive changes in recent years, offering smarter navigation and driver-focused ‘infotainment’ centres.

Yet when it comes to logistics, most fleets are still struggling to manage their employees, stay on top of administrative paperwork, and adapt to each upgrade.

Here are the top eight most encountered fleet management challenges in the logistics industry, as well as how the digital revolution is currently addressing each challenge.

08. Excessive Administrative Tasks

TomTom, maker of car navigation systems, recently conducted a study of over 1,000 companies to determine the particular challenges most affecting fleet management. Most complaints revolved around inefficiencies in time management. Specifically, spending a majority of their time on rote tasks: a reported 42% said they spend too much time searching for the right employees, and 59% stated that reporting and management of staff work hours takes up the majority of their time.

Common rote tasks include sorting through spreadsheets and databases for up-to-date transit information, or updating printed lists of information that become obsolete immediately after printing.

Replacing paper-based systems with automation can help save businesses enormous time and considerable money over the long term. Automating administrative tasks can free managers from outdated practices that monopolize their precious time.

Rising fuel costs

07. Rising Fuel & Maintenance Costs

Since 2019, the cost for fuel has risen. Not coincidentally, fuel and maintenance are often the largest expenses for fleets, with soaring costs significantly impacting fleet management.

As more cars move toward greater fuel-efficiency, including hybrids and electric vehicles, some drivers still prefer the more powerful gas guzzlers.

Telematic fleet management software can automatically track your fuel consumption and many other factors such as speeding, idling, harsh breaking and other driver behaviours.

Telematics can also inform you of vehicle servicing dates and schedule maintenance reminders, as well as provide engine information and sensor alerts. These features in turn help fleets avoid or reduce larger maintenance costs.

06. Data Privacy & Control

Today’s world is teeming with data vulnerabilities and privacy concerns. As TomTom writes, “It’s common for new companies to be overwhelmed by the selection of tools and APIs when creating proprietary software to manage fleet operations, making it easy to overlook potential data privacy vulnerabilities.”

Many apps sell driver location information to third parties, which add cookies, trackers and even sales ads on top of GPS navigation screens.

GoFleet engineers work to streamline fleet operation processes. Our intuitive software solutions assist with data management, assuring that fleet managers do not drown in data.

We build scalable web and mobile solutions that integrate different platforms and device tracking types. This gives fleets control of their operations while seamlessly protecting wireless transmissions and data privacy.

Effective fleet communication

05. Effective Fleet Communication

When drivers are on the road, it’s not always easy (or safe) to communicate using regular means such as calling, text or email.

Drivers must keep both hands on the wheel, yet successful fleet operations depend on open communication and regular updates. If a delivery suddenly changes, or a significant change in road conditions will affect ETA, all parties need to be made aware.

Our integrated devices and telematics support help simplify order workflow through automated messaging.

Both management and drivers can send automated messages, providing regular status updates and relaying key information: schedules, calendar and other regular communication through navigation devices, visual updates, and customized dashboard solutions.

04. Coordinating Geographic Diversity

Commercial fleets, whether coast-to-coast or across international borders, have quite a few logistical and travel hurdles to manage on a daily basis.

Large, active fleets are not always easy to track with accuracy. For example, coordinating communications providers across long distances can make remote fleet management very difficult, and changing road conditions can disrupt scheduled arrival times.

GoFleet telematics software and GPS tracking solutions let fleets of all sizes effectively integrate their communications systems and their customer service.

Locate drivers, track operations and communicate with your team more intuitively, anywhere on Earth. We help fleets maintain visibility across all terrain, with real-time data on all major moving assets.

Managing these fleet management challenges in the logistic industry amidst geographic complexity is what keeps drivers and fleets ahead of the game.

03. Asset Authorization & Utilization

Remote entry, keyless entry, facial recognition, and other asset authorization technologies have revolutionized fleet industries—from rental vehicle exchanges, to expanded ride sharing enterprises.

Automated authorization and chain-of-command GPS tracking help assure that assets stay in authorized hands and in designated areas.

Along with delivery deadlines and accurate ETAs, fleet management software can track all types of driver and vehicle behaviour. Such dashboard reporting systems can warn of aggressive driving behaviour, or if vehicles are operating outside authorized work hours.

Accurate metrics allow for a finely-tuned fleet-force, able to generate continuous cost savings and an optimal ROI.

Integrated fleet management services also include ZenduWork, which coordinates dispatching, work order tools and vehicles. This helps fleets keep utilization high, logistics efficient and people productive.

02. Integrated Data & Accuracy

It can be difficult to integrate apps, platforms and software operating systems at the same time and expect them to work as a streamlined whole. Especially when all of communication, onboard navigation and data transmission rely on a patchwork of cellular service providers.

Data integration means being able to support your drivers in real-time with alerts, status updates and responses. Well-integrated data lets fleets and delivery teams meet ETAs and send automated updates to waiting clients when backups occur.

These improvements in real-time road visibility and flexible support help fleet managers navigate unexpected events and avoid catastrophes.

01. Driver Safety & Productivity

For fleets, road safety and security are a must. Creating a driver safety program, educating and encouraging your drivers on good driving habits are essential.

Safe driving, paired with automated reminders for regular vehicle maintenance and servicing alerts, means that fleets today have every possible advantage when it comes to driver safety and accident prevention.

Not only does this save lives, but it also significantly reduces unexpected costs such as downtime, liability and insurance premiums.

Driver education and real-time driver coaching have come a long way. Features such as voice-activated technology, geofencing, ZenduMaps and other customizable navigation tools greatly bolster fleet productivity, accuracy and timeliness.

Next-generation safety solutions include the gamification of driver coaching, two-way dash cams and real-time safety alerts for distracted, drowsy or aggressive driving.

GoFleet: Rising to Fleet Management Challenges in the Logistics Industry

Telematics software and fleet management solutions have come a long way. In these past 20 years, customizable platforms and AI-equipped dash cam solutions have simplified transportation, streamlined data collection, and protected drivers.

Around the globe, vast fleet challenges are consistently being met by superior IT solutions.

At GoFleet and around the world, improvements in automation continue to make fleets safer and more efficient, with improved ROIs and a satisfied workforce. Contact your GoFleet representative for a free demonstration.

Now Scheduled: CVSA’s International Roadcheck

On August 10, 2020, the Commercial Vehicle Safety Alliance (CVSA) announced that their International Roadcheck is rescheduled. The new date announced was September 9 – 11, 2020. Since this date is quickly approaching, it is critical for all commercial vehicles on the road to reassess and ensure compliance with federal regulations.   

As many fleets are just beginning to return to near normal productivity or are just returning to the road after pausing work after the COVID-19 pandemic, compliance must remain a priority.


What Is The CVSA’s International Roadcheck

The International Roadcheck is a thorough inspection of commercial vehicles on the road. These inspections are conducted over a 72-hour high-volume period and enforcement is conducted by inspectors in Canada, Mexico and the U.S. Inspections will be conducted in a variety of settings – in mobile patrols, at fixed locations and weight, or at inspection stations.


What Will Be Checked? 

In Canada, law enforcement personnel will conduct motor vehicle and driver inspections. They will leverage standard out-of-service criteria in North America, the National Safe Code and other provincial or territorial regulations to note violations to vehicle or driver compliance.

In the U.S. inspections will use Federal Motor Carrier Safety Regulations in addition to rules and regulations that are applicable to the commercial motor vehicle sector.

Similarly, in Mexico inspections will review regulations and standards set by the Mexican government. 

It is important to note that inspections will review driver and vehicle compliance. For more information review this note released by the Commercial Vehicle Safety Alliance: https://www.cvsa.org/news-entry/2020-rescheduled-roadcheck/


How To Prepare: 

While this is not a complete list, here are some important reminders for drivers to have easily accessible while on the road: 

  •         Have ELD documentation ready with a proper understanding of how to display it 
  •         Ensure there are blank paper logs available within the vehicle (it is recommended to have at least eight days worth)
  •         Have any and all malfunctions properly notes 
  •         Ensure unassigned driving time is annotated or claimed 
  •         Wear seat belts 
  •         Remain professional with inspectors
  •         Keep vehicles clean and tidy 

Drivers should also have their driver’s license, skill performance evaluation certificate, medical examiners certificate, driver’s record of duty status, as well as any other supporting documentation that may be relevant.

Looking for more information on how to keep your fleet compliance to strict industry standards? Contact us today – we’re trained and experienced in finding effective solutions to target nearly any need. 

Revisions To FMCSA Federal Hours Of Service Rules

In the recent weeks the trucking industry has been praised for being a key component to the economy. As it employs over seven million people and moves approximately 70% of the nation’s domestic freight, many have found that during an unprecedented time, it was truly an essential industry. With this being said, to help allow the commercial transportation to keep moving some modifications to regulations and rules have been made. 


Hours Of Service Modifications 

On May 14, 2020, the FMCSA announced that there would be upcoming changes to the Federal Hours of Service Rules for commercial driving. Such updates are expected to modernize the HOS regulations and provide the U.S. economy as well as American consumers an estimated $274 million in annualized savings. The revisions were previously discussed and reviewed by the FMCSA in August of 2019. Below are the four main revisions. 

  • Adjustments for the 30-minute break rule so safety and flexibility can improve
    • After 8 hours of consecutive driving, a driver is able to use their required break as being on-duty but not driving rather than being off-duty
  • Drivers will be able to split their required 10 hours off-duty into two periods (either an 8/2 split or 7/3 split) with a sleeper-berth exception 
    • Neither split will count against the driver’s 14 hour driving window 
  • The maximum window of when driving is permitted will be modified to extend by two hours
  • For certain commercial drivers, the short-haul exception will change by lengthening the drivers’ maximum on-duty period to 14 hours (from 12 hours) and extend the distance limit to 150 air miles (from 100 air miles)


It is important to note that the removal of a key point of the 30 minute to 3 hour pause to the work day from The Notice of Proposed Rulemaking (NPRM) is not part of the Final Rule.

These modifications will go into effect on September 29, 2020. 

For more information about these modifications and other news or regulations pertaining to the commercial transportation industry, visit: FMCSA’s Website


How The Commercial Transportation Industry Will Be Affected 

Since there is more focus to ensure that drivers are having adequate sleep and rest while they are on the road to reduce fatigue related road incidents, fleet managers can’t risk falling behind on ever-changing rules. When discussing these new changes, it’s important for commercial drivers to understand how their fleet technology may be impacted. 


Rulesets For Electronic Logging Devices 

For those using Geotab Drive ELD’s, Geotab has noted their commitment to following ANPRM and NPRM processes with Partners and associations. Meaning they are making relevant changes to the device rulesets in time for it to be used by the official effective date (September 29, 2020). As a long time partner of Geotab, we can ensure that our customers who use these devices have nothing to worry about and should keep their eyes open for further communication about device ruleset updates! 


Interested to learn more about how your fleet can better abide to strict regulations, save hundreds of dollars or even improve the driving conditions of your team? Contact us today! Regardless of your needs, we have consultants who specializes in every aspect of your fleet who can help! 

Telematics Helping Businesses Go Paperless

There are numerous benefits that businesses notice once they implement tech-focused initiatives that either reduce the use of paper or allow them to go paperless entirely. In addition to being environmentally beneficial, businesses often find that a paperless office can drastically improve their processes. Specifically, businesses have highlighted that paperless telematics solutions have helped to increase data reliability in addition to ensuring efficiency and accurate reporting.


Greater Numerical Reliability 

As one can imagine, technology allows for improved documentation and record-keeping since there is a reduced chance of human error. This is true with telematics solutions once they are adopted. As telematics solutions are typically designed to automate data gathering, precise specifications can be predetermined and replicated on an ongoing basis. Meaning, the same information will always be accurately gathered without the use of physical paper. When a business is able to go paperless by using a telematics solution, they no longer have to worry about human error that could affect the accuracy of data.

One example of this is within the trucking and logistics sector which used to require drivers to manually fill out paper logbooks of their driving activity. Doing so wouldn’t only leave their records open to human error as previously discussed, but some drivers have in the past been known to falsify records to allow them to complete more deliveries. As a result, telematics solutions such as electronic logging devices (ELDs) have been introduced in regulations. Ultimately allowing drivers and fleets to go paperless which as a result, combats false records and incorrect data entry. 


Limiting Wastefulness

When businesses switch to using an innovative telematics solution, typically, the environmental benefits are not stressed as much. However, since the impact that businesses have upon the environment continues to remain a popular topic, it’s important to highlight that going paperless by using telematics solutions can help reduce wastefulness. Specifically, employees are able to forgo using paper entirely as all of their work and information is recorded electronically.

This benefit is noticed within any office environment as teams no longer have to record data physically on paper documents to then input the information in a database. Telematics solutions are able to pull the information automatically and electronically, to then display it on any computer or smartphone device. Allowing employees to no longer have to use wasteful amounts of paper to be able to share or show information.


Praising Cloud Storage 

Telematics solutions are also praised for the technology’s cloud connectivity. As mentioned previously, telematics solutions automatically pull and organize data that is relevant to a company. However, this goes one step further to reducing the use of paper as this information can be pulled and stored electronically. No longer are businesses required to keep physical paper copies of documents or reports, rather they use devices to view and analyze the information.

An example of this is how a small contracting business must keep tedious records of all of their contracting jobs. Ensuring that any customer or invoice inquiries can be completed or reviewed with accuracy and ease. This can include reassurance of accurate billing or arrival times, documentation of parts used or work completed and even the individual who attended and their notes on-site. Without a telematics solution, all of this information would be hard to review as it would likely be kept physically on paper in offices. Limiting who can have physical access to it.


How Your Business Can Go Paperless and Enter The Digital Era 

If your business would like to go paperless by incorporating a tech-focused approach, contact us today! We have a number of resources and solutions available that allow for all of these benefits to be seen and more! Whether you’re looking to incorporate intelligent dispatching through ZenduWork, create digital forms with ZenduForms, or complete web-based maintenance management with ZenduMaintenance, we’re confident that we have a solution as unique as your business!