beginners guide, eld, electronic logging device, gofleet, mandate, trucking, hos, compliance

A Beginner’s Guide To Electronic Logging Devices And Current ELD Mandates

Back before the days of automation, truck drivers had to manually log their trips. Even after countless hours on the road, drivers were still responsible for tracking their movements, often spending additional hours accounting for every stop and start. Fortunately, the advent of Electronic Logging Devices (ELDs) removed that labor-intensive step by digitally automating the logging process.

Over the past four years, governments in the U.S. and Canada enacted ELD mandates for most commercial vehicles. Transport Canada has been working diligently to align with the ELD Mandate passed in the United States, which states that providers must obtain certification from a third-party to ensure their solutions meet the complex technical standards set forth by Transport Canada.

Fortunately, the jump to electronic logging has made issues of compliance far easier. GoFleet’s electronic logs capture all necessary logging information automatically, allowing drivers to record on-duty hours with great detail and freeing them up to focus on the road..

In this post, we’ll cover some of the many advantages of using ELDs; we’ll simplify how they work, what they record, and identify the key dates to comply with the current ELD mandates.

 

What Is an ELD?

 

Electronic logging devices often plug into a vehicle’s onboard diagnostics (OBD) port. The ELD vehicle tracker then connects directly to the truck’s engine, sending data safely through mobile apps and GoFleet’s software and fleet management platform.

These telematics devices can send granular engine data — when it was turned on or off, how much fuel was used, how far the vehicle travels — along with GPS global satellite system location data. The telematics are collected and then sent securely to a server, for easy ELD mobile app viewing.

Drivers can likewise access their electronic logging information on their smartphones or tablets using our ELD mobile app. RODS and HOS records can be displayed for vehicle inspectors. This technology streamlines the capture and retrieval of massive amounts of records and receipts.

 

Types of Logging Data Captured

ELDs help fleet compliance managers monitor and analyze safety protocols. GoFleet’s data captures translate into real-time ELD reports showing location information, maps and a wide range of notifications. Data logging captures include:

  • Automatic recording of on-duty driving time, driving behaviour and driver authentication
  • ELDs communicate directly with the engine control module for internal synchronization
  • On-board gyroscope and accelerometer detect movement, providing data around safety-related events such as harsh braking or collisions
  • Automatically records locations, date and time stamps, engine hours, ignition status, vehicle miles driven, motor carrier type and more
  • Provides driver recertification records at the end of every 24-hr period
  • ELDs offer tamper prevention, sending out real-time vehicle location information
  • ELDs also transmit data—constantly to fleet command managers, and locally, on an individual basis, to DOT and other commercial vehicle inspection sites
  • Displays reports on-demand (on screen or print-outs) for safety officials

 

The Advantages of ELDs

 

Smart technology has revolutionized most industries, and its effects on commercial vehicles is no exception. ELDs offer enormous advantages for drivers and their parent companies. Among the most frequently cited:

 

1. Road Safety

 

Most ELDs have a gyroscope and accelerometer, which detect trigger events such as harsh braking, harsh turning and collisions. The resulting data can be used to coach drivers on safe driving, alert to driver drowsiness and even provide collision reconstruction data, which can be used to exonerate drivers from false claims. Electronic logs for truckers have become so effective that governments are mandating their use to improve driver safety, increase vehicle efficiency and save lives.

 

2. Streamlining Record Keeping

 

Record keeping and reporting is an important — if not tedious — part of any fleet’s operations. ELDs help commercial fleets simplify the process, automating the collection of Records of Duty Status (RODS), tabulating drivers’ Hours of Service (HOS) for compliance, and enabling robust reporting while simplifying administrative tasks.

Automated tracking minimizes the risk of records errors, which ultimately makes the process of enforcement checks faster. Using GoFleet’s integrated software platform, ELDs can also provide dashboard reports and internal checks on each vehicle’s integrity, with alerts for scheduled servicing dates to avoid problems before they start.

 

3. Asset Security

 

The security and loss prevention provided by ELD solutions includes real-time GPS satellite data, encrypted from end to end. Vehicles can be located easily in the event of theft, and in many cases theft can be prevented altogether.

The geofencing feature on ELDs creates a virtual boundary around a given location, and sends an alert any time a vehicle breaches the boundary, minimizing loss and reducing the cost of replacing assets. Real-time data captures everything from micro data on drive-chain stability to macro data on driver behavior and HOS, granting your fleet command-centre visibility.

 

4. Cost Benefits & ROI

 

By streamlining and upgrading the record-keeping process, your fleet can travel faster and smarter. Moreover, fleet managers can more easily identify areas for efficiency and cost savings. This is especially true with route mapping and capturing idling time, both of which dramatically reduce fuel costs.

In the event of a collision, forensic accident reconstruction and recording of harsh driving events help minimize liability and reduce insurance premiums while also serving as an opportunity to effectively coach your drivers on better driving habits.

 

5. HOS Compliance

 

The Hours of Service (HOS) Rules ensure that commercial drivers operate their vehicles within the daily limit and log working hours accurately using an elog app or electronic logbook. Because ELDs connect directly to the vehicle, they make it easier and faster to track, manage, share and improve the accuracy of a driver’s hours of service record. 

The devices ensure drivers comply with the Canadian Government’s Commercial Vehicle Drivers HOS Regulations by tracking when drivers have been at the wheel and for how long.

In this light, ELDs will make it easier for drivers and motor carriers to comply with the regulations by staying within legally allowed driving hours.

 

Recent ELD Mandates: Who Needs ELDs?

 

Deadlines loom for recent inter-country ELD mandates, making it likely that all North American commercial vehicles will have to adapt to this technology soon. At present, only commercial vehicles older than model year 2000 are still exempt. Some highlights on the mandates:

Canada’s ELD Mandates & Key Dates

 

Canada recently published its Regulations on Commercial Vehicles, which require Electronic Logging Devices for all commercial fleets by June 12, 2022.

Canada’s move to ELD reporting began in 2017. By June 13, 2019, Transport Canada had begun mandating ELDs for bus operators and commercial trucks. By June of 2022, Canada is expecting all fleets to have switched from daily paper logs to ELDs. Other regulatory mandates include:

  • Canadian ELDs must meet Electronic Logging Devices standards and minimum requirements.
  • Canadian ELDs must be third-party certified, not self-certified by the manufacturer, as in the U.S.
  • Canadian drivers will not transfer logs electronically to a federal system, like eRODS in the U.S. Instead, drivers will be required to email transfer files to officers.
  • There will no longer be a two-year phase-out period for ERDs; fleets must achieve ELD compliance by the 2022 date.

 

Canadian ELD Exemptions

 

Canada offers four main exemptions in their recently updated ELD regulations. Commercial vehicles may be exempt from the eLogs mandate if they meet the following criteria:

  • Operate the vehicle under a specifically issued permit
  • Are subject to rental agreements with terms under 30 days
  • Have a prior statutory exemption
  • Operate a vehicle that was manufactured before model year 2000

Canadian drivers of commercial motor vehicles manufactured before 2000 can continue to keep paper logs to track driving time and on-duty hours records.

 

U.S.A.’s ELD Mandates & Exemptions

 

ELDs are currently required of all fleet industries in the U.S. whenever any one driver logs in eight days worth of duty status logs or more (out of 30 days). The U.S. ELD mandates went into effect back in December 2017, with an expectation of full compliance by December 2019. The FMCSA will allow exemptions for drivers who:

  • Are not required to keep Record of Duty Status (RODS)
  • Drivers who use RODS for no more than eight days during any 30-day period
  • Tow-away drivers, if the vehicle driven was part of a shipment
  • Drivers of commercial vehicles older than model year 2000

The FMCSA also recommends consulting their site to verify how your fleet is affected by the ELD trucking rules changes.

 

Meeting ELD Requirements 

 

There are many similarities between the American and Canadian ELD mandates. Both require engine synchronization, GPS tracking, automatically capturing on-duty and off drive-time, and the use of an on-screen display to show records to roadside inspectors. 

There are also some major differences between the two nations; Canadian mandates will require the ELD system to actively alert drivers when they are running close to their hours of service limits. The hours of service rules in Canada are also quite different from the U.S.

As a fleet manager, it’s important to stay detail-oriented. For trucks travelling within Canada, fleet managers should choose an ELD vendor and carrier that supports Canadian hours of service rules, and are committed to achieving third-party certification.

 

GoFleet to Get the Details

 

As everyone works towards full compliance, we at GoFleet are tracking recent electronic logbook changes to stay apprised of any developments or changes. Our ELD solutions provide industry-leading insights, while our electronic logs for truckers help simplify record keeping, providing commercial fleets peace of mind.

As technology and connectivity become ever more integrated, it’s important to choose your solutions wisely. Ask us about our Geotab Drive ELD, an FMCSA compliant app for mobile devices that provides Driver Vehicle Inspection Reporting (DVIR) and Hours of Service compliance solutions, in real-time.

All of our integrated ELD solutions save you time and money. Contact us to schedule a free consultation or trial demonstration to see how your fleet will be affected. Our experts can help you strategize and streamline. 

government fleets, telematics, gofleet, fleet management, productivity

How Government Fleets Can Benefit from Telematics Solutions

Local government and public works agencies rely heavily on datasets to improve their operations, satisfy their constituents and plan their community more effectively. What typically remains top of mind for most government agencies is the safety and satisfaction of their citizens. To this end, telematics can help achieve these goals by providing visibility into the inner workings of their services and fleets, creating a partnership with the public rather than an autocracy.

 

From vehicle tracking to functionality, telematics can have a positive impact on government operations. For example, a winter maintenance fleet manager can have specific data at his fingertips, including when plowing occurred and when, and even how much salt is left in a vehicle. The right telematics solution will help save costs, improve safety and overall operational efficiency, and help fleet managers monitor the status of services while tracking their assets on a single platform. Here’s how telematics can improve your government operations.

 

Single sign-on

 

Not all government vehicles are plows and spreaders, which is why it’s important to be able to manage all assets within your organization through one system. Managing your entire fleet through one platform reduces training, reinforces information and highlights inefficiencies.

 

A centralized, cloud-based “single source of truth” allows you to track assets in real-time while managing their maintenance and controlling costs. Telematics can automate your processes and eliminate hours of manual data processing, giving you more time to focus on decision-making, training and efficient operations.

 

Automate and manage your assets

 

Government organizations provide essential services and critical infrastructure that support the daily activities of residents and businesses. In addition they are responsible for maintaining service level agreements, infrastructure planning, policy and ensuring the best use and deployment of expenditures and assets.

 

Because government fleet managers and leaders typically oversee a diversity of vehicles and assets (usually in the form of unique GPS tracking), an integrated telematics solution would offer full visibility into the operational data of all government vehicle types on a single platform, providing the tools to maintain compliance and road safety while reducing costs.

 

When you increase your fleet’s capabilities, you can measure material usage and ensure equal delivery of services within the community. Ultimately, these datasets lead to lower costs and a reduced environmental impact.

 

Asset health

 

Whether seasonal or otherwise, repairing infrastructure and conducting road work is tough on vehicles and assets. Telematics allow you to monitor asset performance to ensure you get the most out of them. When you track asset utilization, such as average daily mileage and service history, you can increase their lifespan and improve your bottom line.

 

The right telematics solution will compile both historical and real-time data usage so you can proactively decide how best to maintain and use your assets. From forecasting future repairs to predicting vehicle replacement, the fleet reports offered from telematics data give valuable insights into performance and maintenance, giving you a holistic overview of your fleet’s health.

 

Increase productivity

 

The unfortunate truth about many government operations is the tendency towards using old management methods, such as spreadsheets, that offer little to no insight into asset usage. When you don’t know the health of your fleet, you can’t prepare for potential work, which can lead to unplanned downtime and reduced efficiency. It is essential to have an automated telematics management system that can track and manage your fleet in real-time so you can maintain productivity.

 

Manage public perception

 

In the end, government fleets answer to the governed. Give your community access to visibility and help fight false claims with historical reporting and analytics. Provide proof of vehicle location and services rendered; show your constituents how to track vehicles themselves with a public map they can easily access and maneuver. Transparency can foster a positive relationship with the public and improve overall satisfaction. 

 

Use telematics to turn your fleet data into insights and action. Support your key government business drivers, including asset management, compliance, accountability, and efficiency. Contact your GoFleet specialist for your special offer, and schedule a demonstration today.

cityworks, mapping, zenduit, zendumaps, gofleet, government, fleet

A Beginners Guide To Cityworks And Its Benefits

In the latest integration of systems that improve workflow and increase transparency among its stakeholders, ZenduIT has merged processes with Cityworks technology to create a veritable mapping superpower, aimed at engaging not only city workers, but regular citizens as well. By leveraging geographical information systems (GIS), Cityworks uses data to connect previously siloed city systems and ultimately build safer, smarter and more resilient communities.

 

What is Cityworks?

 

A geographic information system creates, analyzes, maps and manages all kinds of data; it connects data to a map, integrating “where things are” with descriptive information, such as “what things are like there”. It helps us understand patterns, relationships and the context within a geographical location. GIS creates fertile ground for mapping and analysis that can be used in virtually every industry, improving communication, efficiency, management and optimal decision making. 

 

Cityworks helps you fully use your GIS data and improve operational efficiency. This leading web-based GIS asset management system tracks, manages, scores and analyzes the assets that comprise your infrastructure. Designed to help city-run agencies streamline their workflows, track data and improve communication, Cityworks helps local governments and utility agencies get work done.

 

Scheduling work activities

 

Cityworks provides a detailed foundation of asset management. Cityworks allows you to combine assets based on key factors such as age, type and location. These groups can be used to create and schedule various maintenance activities.

 

Mapping Tools

 

Because Cityworks is built exclusively on GIS, you can easily map open service requests, or work orders of varying types. These tools empower and encourage you and your staff to use asset data and create an integral part of the work management process.

 

Mobile Data

 

We live and work in a mobile-centric environment. Your data should be portable as well. Cityworks has a number of tools to help your crew access and update valuable content on site and on the go.

 

Work Orders

 

You can track work that has been performed on an asset at any time throughout its entire lifecycle with Cityworks. Users can search for work orders and view them on the GIS map. Track active or overdue work orders and monitor work, regardless of whether it’s associated with a specific project, contractor or task.

 

Improve Communication

 

Once you can track asset data and work history, you can better share this information with staff, cross-functional departments, and public citizens. Cityworks users have created solutions to improve communications across a number of tasks, including repairs, inspections, emergencies, permits and resident requests or inquiries. 

 

How Cityworks can benefit your city

 

Fostering goodwill

 

Often, information silos and archaic systems prevent a city’s infrastructure from working efficiently. ZenduIT works synergistically with Cityworks to improve communication between a city and its constituents. Imagine having a work management tool that creates digital public maps where citizens can report issues in real-time. 

 

ZenduIT’s mapping interface, ZenduMaps, allows the public to do exactly that. No more long, laborious 3-1-1 calls. Whether there’s a spotted pothole or burst pipe, users can simply click on the digital map and feed that data to the proper department. When they’re shared, intelligent monitoring tools foster goodwill between a city’s inhabitants and the infrastructure that’s there to support them.

 

Automated processes and applications

 

Connecting technology offers better tools to communicate with the residents within a city. For example, Cityworks can streamline the process of tracking property stabilization by making data and inspection status easily accessible and transparent across departments. This system of record keeps both residents and city employees in the loop and fosters efficient workflows.

 

Similarly, ZenduMaps can create a public map, whereby residents can report issues or render complaints in real-time, either on the site or using their mobile devices. Issues are submitted to the proper city department, and the tool can now allocate work to the proper crew, or feed into a third party work order management system such as Cityworks. Consider the applications for not only road work, but waste management and winter maintenance. Most cities currently operate under a “search and fix” process, but with strong citizen engagement and specific GIS data, the continuous course of mapping and fixing can create proactive, predictive patterns for future work, patrolling and route optimization.

 

Cityworks and ZenduMaps work together to drive public engagement; that component of citizen involvement helps create a dynamic and transparent workflow, where everything from reporting issues to taxes can be managed interchangeably, with input from the people who are most impacted.

 

Work management tools save time and generate efficiencies. When they’re connected, these same tools can also create goodwill within a community and improve some of the city processes currently in place. Together with ZenduMaps, Cityworks will help you build safe, resilient and smarter communities.

OEM, gofleet, transportation, truck

The Appeal Of Original Equipment Manufacturing, And Why Your Fleet Might Need It

With all of the well-researched benefits of having a telematics solution for your fleet, the question is no longer whether or not you should have one, but rather which platform solutions will work best for your business needs. 

 

Chances are, if you can start your car’s engine remotely or use your car’s OnStar system, you’re already familiar with how original equipment manufacturers (OEMs) work. Most major automotive OEMs currently produce vehicles that already have built-in telematics hardware, which integrate seamlessly with software designed specifically for fleet management. In fact, since 2016, vehicles manufactured with telematics hardware have become the norm. 

 

Why OEMs add value to your fleet — and your business

 

By now, you have at least a passing familiarity with Geotab — an open platform that connects commercial vehicles to the internet and provides web-based analytics to help companies better manage their fleets. Geotab automates operations by integrating vehicle data for enhanced security, safety and efficiency.

 

The Geotab OEM Data Platform aggregates third-party telematics data from OEM vehicles and makes it available on MyGeotab. Currently, Geotab offers Ford and GM Pilot Programs, which allow clients to test various OEM vehicle solutions. 

 

This solution has a specific value-add to fleets that already have vehicles with embedded telematics devices. Essentially, you can use the OEM data platform to access the additional data you need without having to replace the fleet you currently have. There’s no hardware or installation cost, and no delays related to shipment or installation — your vehicles can get on the road and you can have peace of mind.

 

By building telematics hardware into their vehicles, automotive manufacturers can now offer unique business solutions that integrate seamlessly into the existing work processes of any fleet. Having “smart” vehicles with hardware that’s telematics-ready means you can use fleet management telematics immediately, without custom installation or laborious uplift. Hardware that’s factory-installed means fleet managers can instantly subscribe to their telematics service of choice and collect data from their fleet vehicles. 

 

GoFleet’s Geotab OEM offerings 

 

New OEM integrations mean you get software solutions that are both geared towards fleet management and a source of deeper, richer analytics, data and insights. However, it’s difficult to have a one-size-fits-all fleet solution; not all vehicles perform the same tasks, and if only a portion of your vehicles have OEMs, you’ll have a set of diverse needs that need to be augmented when needed.

 

GoFleet’s Geotab integration blends seamlessly with OEM data platforms, with comprehensive telematics solutions that are feature-rich and scalable. Whether you’re looking for OEMs or aftermarket telematics solutions, our extensive integration enables your fleet to acquire incoming information, including diagnostics and repair sessions (which can be done remotely), automated job site coordination, and machine guidance. 

 

At the end of the day, knowing your business needs in both present and future states will enable you to make the best decision for your organization. GoFleet has flexible telematics solutions that can adapt to different types of fleets and services. Our Geotab Integrated Solutions are used with all types of vehicles, including GM, Volvo, John Deere, Mack and Ford; no installation or additional hardware required. 

 

OEMs ensure that quality, reliable service is available to your organization, so that you can focus on what matters most — managing safe, productive and efficient fleet operations.

Let us show you how to connect your operations with one integrated platform — contact the GoFleet team for full program details.

asset trackers, tracking, business, fleet

How The Frequency Of Asset Tracking Updates Makes A Difference

Telematics has been the key to improving fleets over the past several years. It all began with asset trackers, a solution to track data about various aspects of a vehicle to enhance fleet processes. With developing technologies, asset trackers are improving in terms of their ping rate, the rate at which the data is updated. Increasing ping rate has led to the invention of live tracking and helped improve scenarios of theft and liability insurance.

Live Tracking – Updating Data Per Second

Setting up constant pings allows fleets to know the exact location and other variables about a vehicle every second. With live tracking, fleets have better communication with their drivers, allowing them to give better instructions allowing them to finish tasks faster. This real time tracking enables fleets to increase the amount of service calls per day by approximately 23%. Fleets are able to keep an eye on their drivers and drivers being aware about this, improve their driving habits to proper standards. 

A faster ping rate also allows for faster response rate. On average, the drivers that are monitored with a real-time tracking system arrive within the promised response time 46% more often. With better driving taking place, fleets can manage their expenses effectively by decreasing idle times, improving dispatching and routing, monitoring speed and getting an alert to stay informed of necessary vehicle maintenance.

Live tracking opens up ways for not having to rely on drivers to record all their mileage logs. This information will automatically be calculated and reported by the real time tracking system. One of our solutions the GO9, implements live tracking offering industries fastest updates along with several other features. 

What differentiates the GO9 from the rest is that the framework provided is built around new technologies and platforms and has extended capabilities related to electric vehicles and global expansion. 

Moreover, the addition of the gyroscope is what makes the difference. The gyroscope within the GO9 enriches data with additional granularity. It improves on the current X/Y/Z axis acceleration logging by providing a real time sense of the vehicle’s orientation. This results in better accuracy with tracking and analyzing vehicle movement. This is beneficial specifically on winding or bumpy roads and more importantly, for collision reconstruction where a second by second breakdown of events is required. 

 

Theft Reduction – How Fast Ping Rates Mean Fast Asset Recovery

As mentioned before, the higher the ping rate, the higher the frequency of updates and the more accurate data fleets have to work with. This is especially beneficial for scenarios where theft is being dealt with. Imagine sitting at a desk and looking over a spreadsheet of assets when suddenly, an asset worth $150,000 is unaccounted for. How will it be recovered?

Unfortunately, recovery of stolen equipment is not as common as it should be. Thieves often are able to make off with expensive equipment before getting caught. This is a result of delays in discovery and reporting of thefts, nonexistent or inaccurate records and confusing equipment identification systems. 

Asset tracking makes it simple. It allows fleets to monitor the last known location of assets, whether an asset is on or off, and if it’s idling or actively moving. Depending on the solution implemented, it can provide fleets with additional data including pressure, temperature, travel speed, acceleration and deceleration. 

Proper tracking eliminates the delay in the reporting of equipment theft and can also track the location of the stolen item. It also provides you with documented data that law enforcement can use in the event of theft. 

Another type of enforcement, geofencing, also known as a virtual boundary, can be set in place for any geographic area. If an asset were to travel outside or enters into any set geofence perimeter, alerts can be set to automatically notify fleets about the movement. This enables you to track when employees arrive at or leave a job site, receive confirmation when a shipment arrives at a delivery location and mark a specific area as a “no entry” zone for any given asset.   

 

Liability Insurance – Ensuring Costs Remain Within Budget

Fleets relying on vehicles to conduct day to day business invest a great amount in mobile assets and expect a return on investment. Along with the more expected costs of fuel and maintenance, fleets can incur significant hidden expenses and increase liability. 

All businesses with fleets shouldn’t only be concerned with their driver’s safety but also be aware of the risks related to liability exposure. To minimize risks, asset tracking solutions can be implemented to stay proactive to see potential problems and resolve them. 

Improving safety standards should be a top priority as improper safety procedures can put companies at risk and quickly increase their liability for damages incurred by anyone injured in an accident with one of its vehicles. 

Unauthorized vehicle use can open fleets to a range of liability problems. Faster ping rates can notify fleets when assets are in use outside of work hours, where they’re being taken at all times during the day and confirm use with historical route data. 

Improper maintenance of assets can lead to serious accidents. It is important for fleet managers to be proactive in vehicle upkeep to keep their employees safe and reduce the chances of malfunction on the road. Ensuring fleets stay on track of their preventive maintenance schedule is crucial with the use of alerts set by calendar day, engine on-time, or mileage. 

Introducing asset trackers that implement live tracking may seem like an added cost to the budget, but it can save fleets significant amounts in the long run. It will enforce safety procedures and maintenance schedules while better training fleet managers and tracking employees. If your business is looking for a way to reduce overall fleet costs while increasing liability protection, contact our specialists to implement the right fleet tracking software.

smart warehousing, telematics, ble, beacon, warehouse,

How Smart Warehousing Depends on BLE Technology

The growth of globalization and e-commerce has prompted the rising need for more efficient and cost-effective inventory management solutions to improve warehouses’ operational efficiency. Asset managers across industries have concluded that the warehouse information management system is an essential pillar to effectively facilitate large-scale warehousing tasks. In fact, it’s been noted that smart warehousing is an ongoing trend that needs to be monitored. 

However, the COVID-19 pandemic has posed greater challenges to warehouse operations worldwide. This is because staffing issues and physical distancing rules make today’s warehouses hard to operate without adequate technologies and automation. The pandemic also has a trickle-down effect on the supply chains, which forces businesses to adopt innovative solutions to keep a close eye on inventory and stock. 

In adapting and shifting to the “New Normal”, finding and implementing a smart warehousing solution is a primary task for asset managers. Bluetooth Low Energy (BLE) technology is the perfect solution to achieve the most efficient logistics operation possible and keep track of the asset movements. 

We will show you why BLE has the leading edge over other solutions and how it can transform your businesses’ warehousing operations in the real-world. 

 

What’s BLE?

BLE is a simple highly-automated wireless local data network that enables informational communications between assets. There is no barcode, no paperwork and no wire needed to operate the network. It’s as easy as attaching BLE beacons to the assets, plugging in readers to the power outlet and powering on a cloud database to see all the information. 

The initial investment costs of a BLE system is very low, and the installation process is fast and simple. Best of all, because most smartphones have Bluetooth connectivity already, they can be used as a reader and mobile end device to receive and display information with compatible asset management applications installed. 

This is extremely important for smart warehousing since the workforce is constantly moving between warehouse aisles and shelves. Having all the information they need in the palm of their hands is a huge productivity booster for all employees as they can clearly see, track and monitor all assets on the go. 

 

Why Use BLE?

As the name suggests, low energy consumption is what makes BLE technology special. BLE beacons use low amounts of power on a battery that can last anywhere from one to five years. Because they are so reliable, it requires very little maintenance work to keep those beacons running. 

Beacons will automatically alert the asset managers in advance before the battery runs out so managers can order a replacement battery or a new unit in time. The high versatility of BLE technologies means that asset managers can use them in a wide range of settings. As BLE beacons run on its own power and can function without a SIM card or mobile signal, they can be placed anywhere. 

Some common placements of beacons are: 

  • Forklifts or other moving or stationary commodities
  • Human assets
  • Self-powered assets

Product customization is one of the top considerations for asset managers when choosing tools and solution packages for their businesses. BLE solutions satisfy business needs by offering a wide range of unique customizations. It can track temperature and humidity, perfect for cold chain inventory management or temperature-sensitive commodities tracking. Customers can choose to pack in an accelerometer into the BLE beacons, which is essential to detect drop or article orientations for high-valued or fragile commodities. From the software end, asset managers can set geofencing boundaries, which provide enhanced safety protections for critical items – an alarm will be triggered if the item enters or exits virtual boundaries. 

Additionally, the authentication feature can be built right into the BLE, allowing improvement to be made in the warehouse security management field. Many warehouses are high-traffic spots and supply chain integrity and security can be easily compromised if businesses do not value the importance of security. By implementing a BLE-based security network, warehouse managers can now keep the warehouse secure by only granting people wireless access to places where they need to enter. This could protect employees’ safety and deter theft and damages to the commodities. 

 

How Does BLE Come Into Play With Smart Warehousing?

When it comes to a highly localized environment like a warehouse, we believe there are four essential aspects that managers should focus on when implementing smart warehousing management techniques. Directing the focus to these four aspects can enhance employee productivity and operational efficiency – and the BLE solution plays a big part in each of these areas. 

 

  • Getting The Foundation Right

Creating the ideal and optimal warehouse space layout is a precondition of facilitating efficient asset management and inventory tracking. Warehouse asset managers need to identify current traffic bottlenecks in the warehouse and make every effort to reduce travel time between the commodities storage spaces and the fulfillment centre and optimize inventory placement. This analysis work could not be done without first learning the assets historical performance data and travel patterns. 

Asset managers need a reliable tool that can be easily attached to each moving asset to collect vital information that helps them gain deeper insight into potential conflict points in the warehouse that may slow down the operations. Historical data is also crucial in assessing inventory placement and seeing what kinds of improvements can be made to optimize the pick-up efficiency. 

Defining zones and stocking rules can be an especially helpful strategy in warehouses that store multiple types of inventory with different handling and storage rules. For asset managers, you want to make sure that you are putting time-sensitive inventory and short-term storage items in an easily accessible location and place long-term non-perishable goods in the back of the warehouse. In any of these scenarios, the BLE-based inventory tracking system can help the asset manager monitor all the goods movements to make sure they are stored in the right location. This system can truly help warehouse facilities set themselves apart as a highly-efficient hub that can handle and store any kinds of goods.

 

  • Live Inventory Tracking

Forget about all the cumbersome manual entries work and complicated paperwork needed for inventory tracking and recording. The BLE-based warehouse management solution can record all the inventory changes and tag all received inventory. With the power of advanced computing, the system can automatically plan out the best location to store the inventory depending on the inventory types, as well as the fastest route to a destined storage zone.

Inventory counts are widely considered one of the most challenging tasks in large warehouses. The BLE system can handle it with ease as it provides real-time accurate inventory information and reports it to asset managers with an unparalleled level of detail and clarity. It streamlines and digitalizes the entire inventory tracking process and reduces the costs of paying dedicated personnel to count and record the inventory manually. With the proper configuration set up, the system can automatically alert asset managers if inventory is running low or the stock level is abnormal. 

The BLE-based system can also assist asset managers in finding free storage spaces in the warehouse. A common scene in a warehouse setting is that staff are storing inventory in the closest shelves to the loading and unloading bays for convenient access, leaving many shelves at the back of the warehouse underutilized. The BLE system accurately calculates the warehouse spaces based on the real-time inventory count to provide warehouse managers with a complete picture of the warehouse’s available storage spaces. There is a very good chance that warehouse managers will find ways to make use of the underutilized storage spaces and discover new potentials to expand warehouse capacity. 

 

  • Utilizing Equipment And Assets More Efficiently

Making the most out of material handling equipment and tools in the warehouse can significantly improve overall operational efficiency and reduce costs. Similar to tracking inventory, asset managers can attach BLE beacons to any kind of equipment and tools to track their usage. 

The forklift is one of the essential pieces of equipment in the warehouse, and by attaching BLE beacons to the forklifts, asset managers can track their locations and collect travel patterns of these forklifts. By analyzing the equipment usage patterns, assets managers can identify idle assets and reduce equipment idle time. 

It also helps asset managers optimize the storage location of equipment to make sure they are easily accessible by staff and workers. The BLE system presents a huge opportunity for creating an integrated operational platform that links equipment, personnel, assets, and inventory together and creates a streamlined warehouse workflow. 

 

  • Unlocking The Power Of Artificial Intelligence And Big Data

Artificial intelligence and the adoption of big data analytics will have fundamental impacts on warehouse operations and completely reimagines what the BLE system can do. 

By attaching BLE beacons on each moving asset, they can map out the entire warehouse path network and allow the system to utilize computational power and artificial intelligence to draw out the best routing for every trip. The system can predictively identify bottlenecks by analyzing historical trip data and patterns and reroute equipment operators to reach the destined zone. This could eliminate as many traffic conflict points as possible in the warehouse and put every vehicle and equipment on the most efficient route. 

Another crucial improvement of the AI-powered BLE system is combining multiple work orders into one trip to reduce unnecessary trips. The system can smartly identify any work orders that can be done within one trip and assign the optimal routing to operators to collect all patches along the way. 

With a BLE network in place, warehouse managers can observe a significant improvement in the facility’s capability to handle more orders because of a more streamlined inventory management solution that can automatically record every step of the inventory storage process. The data collected from equipment and inventory movement will be calculated and analyzed by the system to help warehouse managers identify equipment idle time, space availability, average travel time and a wide range of performance indicators. From there, warehouse managers can assess where there is room for further improvement and optimization.

BLE based inventory management and tracking solution is the future of smart warehousing management. Warehouse managers need a constant flow of information and data that is connected to equipment and inventory systems to effectively manage a constant flow of goods. Contact us to speak with a BLE solution expert to learn how we can leverage BLE technologies and create a customized solution package so you can achieve smart warehousing management. 

 

Contributors:

Alan Zheng, Content Writer 

David Herrington, Product Manager

Operational Congestion at airport

Part II: The Solution To Operational Congestion – A Congestion Management Strategy

In Part I, we discussed how operational congestion is very costly and a major source of problems for businesses. If it is not addressed, it will starkly impact operation managers from a financial and productivity standpoint, and result in customer dissatisfaction.

In Part II, we will discuss how highly localized environments like airports must use a solutions-based management strategy to prevent congestion and work pauses/stoppages.

 

Why Data Collection Will Allow For A Better Understanding Of Operations

In order to solve the issue of congestion in any localized environment, it is critical for factors into what is causing the congestion to be broken down. After highlighting these factors, a complete review of the assets within the localized area must happen to better understand the need and intensity of the demand. A specific spotlight must be put on the time and dates of movement and the severity of the resulting congestion. When this is completed, only then can insight to what triggers congestion can be understood and addressed with a solution.

 

Airport Resource Management – Data Collection and Airport Congestion

When dealing with airport resource management and congestion, this framework can be easily applied. The factors that cause the congestion can be analyzed – focusing on when runway traffic happens, what assets are involved, what the travelling speed of the assets are and what the posted speed of the roads are, as well as the intensity of the congestion. 

Generally, it is found that when more flights are landing or departing, more assets are required to service the aircrafts. This results in a buildup of congestion and only recedes once servicing assets are in detention.

Once this information is known and is cross analyzed with the speed of the roads, mapping can be completed to show the correlation of the average speed – what time slow downs are happening – and understand where major congestion points are.

What can operation managers do with this information? The answer is to source and implement a proper congestion management strategy. 

 

Implementing A Congestion Management Strategy

When information regarding what assets are causing congestion or when slowdowns happen, a congestion management strategy can then be implemented. By leveraging a heat map, businesses can effectively display asset types, the average speed traveled, the time of day travel, and the calendar date traveled. This new stream of information can guide a new and more effective strategy. 

A best practice to minimize the impact of congestion during high-demand traffic is to strategically divert traffic through travel routes. This will result in less congestion as there are fewer assets who require the road. Oftentimes, this means using detour routes so they will not be required to travel through the same routes. This may require certain assets to be directed to take specific detour routes – either permanently or during traffic spikes. Although it may seem counter-intuitive for assets to be taking the “longer route,” these detour routes drastically reduce congestion and ensure that assets continue moving. 

To ensure success, policies and procedures must be enforced by the airport resource management strategy so employee behaviour changes during this strategic shift. Leveraging learning systems, like ZenduLearn, can help with this change, as staff are assigned new training modules that explain the new driving routes and the new congestion-reducing regulations. 

In fact, the GPS tracking solutions can be paired with the learning system to see whether drivers are following the new regulations and alert operations managers when a route infraction occurs. 

 

Reducing Congestion In Any Industry

Congestion happens in many industries. Whether it is distribution warehouses, construction sites or airports, not being able to locate or track the movement of assets can affect the bottom line of a business. 

Contact us today to learn more about how your business can benefit from a unique congestion management strategy and the solutions we recommend to help you see results.

Operational congestion occurs in highly localized environments such as airports

Part I: More People Are Affected By Operational Congestion Than You Think

The backlog of stationary assets can result in operational delays, lengthy completion of tasks and will add additional costs to projects. If we focus on the costs of congestion, one thing becomes clear – the ongoing costs are too much to bear for businesses. 

Below we discuss how congestion in business operations, where environments are highly localized, must be addressed to reduce operational losses. As well how this affects airport resource management. 

 

Where Congestion Is Not Yet Understood

When the general public thinks of congestion, they think of the travel delays between two points during high-demand times or peak hours. However, it is important to emphasis that congestion happens way more than you think and is not limited to the roads during rush hour.

Operational congestion occurs in highly localized environments such as airports and warehouse distribution hubs. These environments often have few routes available for transportation and there is limited data collected about the movement of assets. With few route options and limited data – congestion is bound to occur.

While some delays are inevitable in these environments, allowing it to continue for too long is too costly for businesses to ignore. If businesses focus on the costs of grid locking and backlogs, they will find that many resources are wasted as staff are unable to maintain a steady workflow. Such delays cause a ripple effect and can adversely affect customer relations – as customers become frustrated standing in long waiting lines.

In comparison, non-localized environments (what much of the public encounters when travelling on highways or city streets) have data sources available to help alleviate congestion. Sources like Google Maps has been implemented to collect, display and analyze congestion information on an ongoing basis and in real-time to the masses. 

In fact, this flow and analysis of information has inspired operation managers to be specific in how and where they want to reduce operational congestion in localized environments. 

 

Congestion In Airports

With thousands of assets moving daily – highly localized environments like airport grounds are a prime example of where congestion can be found. With constantly moving assets, airport operations have a goal to optimize flow of traffic, reduce gridlock and lower wait times of assets in detention. 

To properly stop asset detention, an entire framework of what congestion is in an airport environment must be understood by equipping assets with various telematics solutions. By using connected sensors to see how equipment is being used, as well as GPS tracking to note the location and speed of vehicles – businesses can gain proper visibility into operations. Doing so will allow for assets to remain in movement, shortening servicing turnaround time and as a result, increase revenue.

 

The Repercussions of Congestion In Airports And Airport Resource Management

Airports cannot afford to allow congestion to be ongoing. Not only does it cause for asset detention or the pause of asset movement, but it results in a myriad of issues: 

  • Overall fleet performance will drop as work is at a standstill 
  • Some operations are at risk for being charged for the waits
  • Heavy financial losses are experienced as employees are paid even if work cannot be performed – causing a potential spike in higher ticket prices
  • Resources are wasted when equipment or vehicles are idling 
  • Passengers suffer lengthy delays when travelling 
  • Attention to detail and safety decreases as staff rush to complete tasks to stay on time  

It’s important to note that these repercussions of operational congestion may seem specific to airports, but very similar issues can be noticed in other highly localized environments. Distribution hubs, for example, are seen to encounter very similar productivity, financial and consumer effects. 

 

Triggers of Congestion

Airports are highly localized as there are few roads that thousands of assets must utilize at predetermined speeds. Since there can be numerous assets such as refuelers, tugs and tractors, water trucks, passenger boarding steps and more servicing, each aircraft – from the second it lands to moments before it takes off – can contribute to congestion. 

The problem of congestion is compounded when aircrafts take off and land every few minutes – meaning that they must undergo routine aircraft maintenance by servicing crews. This causes longer than necessary turnaround times, especially during high-traffic and peak times. 

Part II: The Solution To Operational Congestion – A Congestion Management Strategy

Common IoT Frustrations After Implementing New Technology

When a business adopts a new technology or tries a new strategy, sometimes the change can provoke frustration. This is because some employees may struggle to see the value in the change or employees may prefer to complete work the way they’ve always known. However, it’s important to remember that new technology is critical for businesses that are looking to grow as it drives new levels of success. So with this being said, managers must do everything they can to ensure a smooth transition of adopting new technology. When discussing the adoption of IoT solutions, managers must do what they can to limit common IoT frustrations among their teams.

 

Common IoT Frustrations & Possible Solutions

 

Having New Quantities of Data

When new IoT solutions are deployed, businesses can struggle and become frustrated about what to do with the vast quantities of data that they now have. This frustration is amplified when there is no guidance or direction as teams can become overwhelmed or unsure of their work. So whenever a business implements a new technology, it is always recommended for management to take advantage of the training and support available. Regardless of if managers feel as though their team can do so without it, having additional guidance about how to use the tool can help ensure that employees are not only using it properly but using it to its fullest potential.

 

Service Interruptions and Outages

When it comes to the service of your IoT solutions, there are concerns that there will be a lack of service with the technology. This comes from the fear that with any new computerized tool, there could be periods where it just doesn’t work. While this is a common IoT frustration that many could encounter for various reasons, it’s critical for businesses to do what they can to keep this frustration at a minimum. This includes managers or decision-makers to do their due diligence and research the company they’re about to work with. This will ensure that businesses are working with a service provider who is known to have uninterrupted service, generally fast log times and quick customer service response times.

 

Lack of Acceptance

One final frustration that many companies face is the frustration of team members not being open to adopting new tools. As many teams prefer to stick to routines, sometimes it can make implementing new technology difficult. And when teams are reluctant to take on new ways of working, it can make it that much harder for management to run departments or for organizations to grow. So management should always be encouraging and transparent about what the technology can do for employees and the company as a whole. Often, this can help encourage acceptance.

For example, at first, the implementation of new digital form solutions like ZenduForms may not be widely accepted by employees as it can appear to be more of a hassle to learn. However, after the right training is completed and employees are shown how it can help them and the company, it is likely that it will be more widely accepted. Interested to learn more about how ZenduForms could benefit your business? Contact our sales team to learn more today!

Every business will feel growing pains at some point, especially when new tools are continuously introduced. However, it’s important to anticipate such frustrations related to the new tools and for managers to do what they can to limit them. Not only does this require management to ensure that the proper training is completed when a new IoT tool is introduced and to be enthusiastic for the growth it could allow, but to do their due diligence while researching the success of the service provider. Keeping these three IoT frustrations and solutions in mind will not only make the transition to innovation easier, but will help ensure success rather than failure.

Telematics Helping Businesses Go Paperless

There are numerous benefits that businesses notice once they implement tech-focused initiatives that either reduce the use of paper or allow them to go paperless entirely. In addition to being environmentally beneficial, businesses often find that a paperless office can drastically improve their processes. Specifically, businesses have highlighted that paperless telematics solutions have helped to increase data reliability in addition to ensuring efficiency and accurate reporting.

 

Greater Numerical Reliability 

As one can imagine, technology allows for improved documentation and record-keeping since there is a reduced chance of human error. This is true with telematics solutions once they are adopted. As telematics solutions are typically designed to automate data gathering, precise specifications can be predetermined and replicated on an ongoing basis. Meaning, the same information will always be accurately gathered without the use of physical paper. When a business is able to go paperless by using a telematics solution, they no longer have to worry about human error that could affect the accuracy of data.

One example of this is within the trucking and logistics sector which used to require drivers to manually fill out paper logbooks of their driving activity. Doing so wouldn’t only leave their records open to human error as previously discussed, but some drivers have in the past been known to falsify records to allow them to complete more deliveries. As a result, telematics solutions such as electronic logging devices (ELDs) have been introduced in regulations. Ultimately allowing drivers and fleets to go paperless which as a result, combats false records and incorrect data entry. 

 

Limiting Wastefulness

When businesses switch to using an innovative telematics solution, typically, the environmental benefits are not stressed as much. However, since the impact that businesses have upon the environment continues to remain a popular topic, it’s important to highlight that going paperless by using telematics solutions can help reduce wastefulness. Specifically, employees are able to forgo using paper entirely as all of their work and information is recorded electronically.

This benefit is noticed within any office environment as teams no longer have to record data physically on paper documents to then input the information in a database. Telematics solutions are able to pull the information automatically and electronically, to then display it on any computer or smartphone device. Allowing employees to no longer have to use wasteful amounts of paper to be able to share or show information.

 

Praising Cloud Storage 

Telematics solutions are also praised for the technology’s cloud connectivity. As mentioned previously, telematics solutions automatically pull and organize data that is relevant to a company. However, this goes one step further to reducing the use of paper as this information can be pulled and stored electronically. No longer are businesses required to keep physical paper copies of documents or reports, rather they use devices to view and analyze the information.

An example of this is how a small contracting business must keep tedious records of all of their contracting jobs. Ensuring that any customer or invoice inquiries can be completed or reviewed with accuracy and ease. This can include reassurance of accurate billing or arrival times, documentation of parts used or work completed and even the individual who attended and their notes on-site. Without a telematics solution, all of this information would be hard to review as it would likely be kept physically on paper in offices. Limiting who can have physical access to it.

 

How Your Business Can Go Paperless and Enter The Digital Era 

If your business would like to go paperless by incorporating a tech-focused approach, contact us today! We have a number of resources and solutions available that allow for all of these benefits to be seen and more! Whether you’re looking to incorporate intelligent dispatching through ZenduWork, create digital forms with ZenduForms, or complete web-based maintenance management with ZenduMaintenance, we’re confident that we have a solution as unique as your business!