If you’re looking to grow your business, it’s important to review how telematics may be able to help. Depending on what your current and future needs are, telematics solutions that work to optimize efforts while boosting efficiency, productivity and safety, may be exactly what you need.
Click on the image below to learn more about how adopting new technology could in fact be what your business needs to move forward.
When businesses require a fleet of vehicles to move their products from one location to another, it’s critical that they are focusing on promoting safety while on the road. When they are not doing this, sometimes drivers can accidentally drive in dangerous ways. Putting everyone on the road around them at risk. With technology improving to boost safety and reduce fleet collisions, managers and business operators must use it to their advantage.
Any vehicle accident is concerning. However, when a commercial motor vehicle is involved, sometimes the outcome of the incident can be much worse. As the size of the vehicles and the cargo carried are factors into making the collision worse for all parties involved, it sheds light on why commercial trucking is considered to be in the top 10 most deadliest jobs. In fact, in 2017, FMCSA reported that there were approximately 450,000 police-reported crashes involving large trucks.
With the most common fatal accidents being transportation incidents, managers and drivers themselves can’t be forgoing certain precautions to reduce the risk of collisions and accidents. Below we list various ways fleet employees at every level can do their part to reduce fleet collisions. These tips must remain top of mind as by 2030, it is predicted that road crashes will be the fifth leading cause of death in the U.S.
Firstly, in order to reduce fleet collisions, there must be a specific level of commitment from management in regards to maintaining safety. This means that management must continually put the right enforcement in place. This can vary from strict policy to the adoption of new technological solutions, and everything in-between – all of which we touch upon later in this article.
Strict policy enforcement by management is critical to lowering the risk of collisions in fleets. As fleet drivers represent a business, they must act responsibly and abide by company policy at all times. This includes when commercial vehicle drivers are behind the wheel of a company vehicle as they travel to a new work site or when they are delivering cargo. Such policies should look to reduce any risky behaviour like; distracted driving, driving under the influence (regardless of if the substance is legal), driving tired, or even driving over the set hours-of-service (HOS) in your country.
While some of these policies could be hard to enforce and rely largely on trusting your drivers, it’s important to know that there are technological solutions available to help you! When monitoring the behaviour of your drivers, there are innovative dash camera solutions available that use facial recognition to watch facial movements as well as the vehicle movement on the road. So when a driver appears to be distracted, under the influence (swaying over the line), or even tired, managers can be notified to make contact with the driver to ensure they are okay to drive. As well, many ELD and GPS tracking tools like the GO9 device are designed to track not only driver movement, but compliance to HOS. So drivers are well aware whether they are compliant.
In addition to enforcing strict policies, managers must also reiterate the importance of keeping company vehicles in tip-top condition. This includes not only educating drivers on how to perform proper pre-trip inspections of vehicles, but scheduling maintenance so all commercial motor vehicle parts are in good condition, are working properly, and are safe to use. Doing this can lower the risk of a collision (that is caused by malfunctioning or broken parts). Such inspections should look at visually checking the engine, checking fluid levels, the wheels, the brakes, and more. A more extensive list about what should be checked can be found here.
If a vehicle is placed on the road when there is a pending problem that requires repairs, it places the driver and others around the vehicle at risk. One way to combat the issue of poor maintenance is to use a maintenance management software solution. Solutions like Zendu Maintenance monitors not only the activity of the vehicle but it places the data in algorithms to determine and schedule when preventative maintenance should happen.
As briefly mentioned, to reduce fleet collisions, managers must not only offer the right training, but complete proper investigations into driving incidents when they are reported. This includes using all of the available data and reports to determine what the cause of the incident was and put efforts in place to reduce the likelihood of a similar incident happening again.
For example, if an incident occurred because your driver was distracted and speeding while on the road, you can review dashcam footage as well as engine data to confirm the speed they were travelling at, as well how they were distracted (whether they were looking at scenery or even a mobile device). After this is confirmed, the information can allow for a new training module to be created and assigned to the driver to complete. This ensures that they are aware of how their behaviour puts themselves and others around them at risk, while showing how they can act more safely.
Similar to the above tip of management conducting proper investigations into driving incidents and implementing new driver-focused training, management must also encourage overall safe driving habits! This means constantly having drivers review training material surrounding this topic, sending out internal communication with tips or even conducting one-on-one driver driving to highlight poor driving trends that are happening.
Some safe driving habits that can reduce fleet collisions are:
The last way management can reduce fleet collisions is to adopt and embrace new technologies. This not only speaks to hardware solutions that have been designed to boost safety (such as dash camera solutions or electronic logging devices) but telematics software solutions as well! While some newer commercial motor vehicles are being fitted with such innovative tools while at the factory through OEM (original equipment manufacturer) programs, it can still happen for fleets with older vehicles. There are now a number of simple-to-install plug-and-play style devices that can have software solutions integrated via satellite connectivity. Such hardware and software can automatically collect data about the trip route and driver behaviour so management can always know how their drivers are performing. So when an incident happens and management is alerted by the telematics solution, they can quickly and efficiently address it. Not to mention, there are innovative devices that can be installed within vehicles to monitor the road ahead, alerting the driver if the sensors detect a possible collision coming.
Safety should always be a top priority in fleets regardless of their size or purpose. Whether the driver is transporting large amounts of cargo or the driver is a technician who is travelling to their next site visit, you can’t risk them behaving dangerously on the road. With the above tips management should have the right insight to begin to reduce fleet collisions. However, if you’re looking for a little more guidance in how you can increase safety in your fleet to reduce accidents and dangerous behaviour, contact us today! With our experience and knowledge of nearly every industry, we’re confident that we can address all of your safety concerns with cutting edge technology.
Within fleets, technology continues to advance and as a result, drive new benefits. These safety benefits don’t only keep drivers and others safe on the road, but can in fact lower excess costs related to accidents or other driving incidents. At the moment, Advanced Driver Assistance Systems (ADAS) are extremely useful and are only growing in popularity as the technology continues to impress fleets of many sizes. Below we discuss how ADAS systems can lead to improved driver safety, less driving incidents, reduced road collisions, and less dangerous accidents.
As briefly mentioned, ADAS, or otherwise known as Advanced Driver Assistance Systems, are innovative technological systems that help drivers not only keep better control of their vehicles, but drive more safely. As mentioned previously ADAS systems are growing in popularity due to safety benefits. However, it is also worth highlighting how many of the advancements of the technology has resulted from research and development into self-driving cars. This is because much of the advancements look towards automating driving systems and reducing the need of human intervention.
Since benefits relate to improving efficiencies and safety, many fleets are implementing ADAS systems in their drivers vehicles. In fact, a recent 2018 survey found that approximately 40% of all fleets (regardless of size) are using some form of ADAS technology, with 74% of larger fleet sizes consisting of 50 or more Class 8 vehicles adopting the technology.
When discussing ADAS systems and fleet use, it’s important to look at the varying ways that fleets of any size can implement the technology. But before diving into the most popular systems, it’s important to note that advanced driver assistance systems can vary from being adaptive, automated, monitoring and warning systems.
An adaptive ADAS system is one that adapts to its surroundings. Meaning that as a vehicle moves throughout an environment, the systems will help provide small adjustments to improve safety. Typically using previously gathered data in relation to its current environmental surroundings. One example of this is the cruise control features in automobiles. Adaptive cruise control (ACC) focuses on using distance sensing technology to detect the space between items or vehicles on the road. In terms of driving, ACC systems focus on using radar or laser sensor technology to not only anticipate the distance of vehicles in front of the automobile it is installed in, but automatically make adjustments in speed to ensure that the proper distance is maintained while driving.
An automated system is a little more innovative than an adaptive system because it allows for the system to gain control over the vehicle and make adjustments to ensure that safety is met. The system typically takes control of the vehicle when a collision is about to occur. An example of an automated system in vehicles is the automatic emergency braking (AEB) feature. AEB automatically and immediately begins to brake when the vehicle detects that a collision or accident may happen in attempts to avoid it.
A warning system is exactly what one may assume it to be – a system which alerts drivers of possible risks to safety. This automatic feature consists of in-cab warnings which alert the driver of possible issues in real-time. An example of this is forward collision warning (FCW) which uses real-time data of speed and objects on the road to calculate whether a collision could happen. If the system measures that the distance or angle of an object (including vehicles) ahead could be worrisome at the travelling speed, it will warn the driver of the impending collision.
This is an innovative feature that has proven itself to be extremely useful not only in the safety it provides, but its average adoption rate of 77.2%. Blind spot monitoring focuses on using not only cameras, but sensors to monitor the space surrounding a vehicle. The technology monitors for objects that are located in the drivers obstructed view (or otherwise known as the drivers blind spot). When objects are detected in the blind spot, the sensor-based monitor can alert the driver that there is something in the not-easily visible area. Many sensor-based blind spot monitors are now built into vehicles at the factory stage of manufacturing via OEM (original equipment manufacturer) initiatives. OEM blind spot monitoring typically consists of exterior cameras at the side or rear of the vehicle.
Forward video monitoring is another beneficial feature to implement within fleets of any size as it provides front-facing footage of drivers on the road. Typically, a dash camera is installed in-cab, on windshields to automatically record what is happening ahead of the vehicle. The device then records footage automatically, and typically only stores footage for a short period of time unless an incident is reported. Video monitoring is extremely useful to help provide proof of driving events, lower risky driving behaviour, coach drivers in real-time on errors of judgement, and even relieve drivers from not-at-fault accidents or crash-for-cash scams. Forward video monitoring has not been completely adopted as it is fairly new with an adoption rate of only 52% (many myths surrounding the telematics device could be to blame).
Lane departure warning (LDW) focuses on notifying drivers on whether it is safe to make lane movements. LDW utilizes video, laser and sometimes infrared sensors to monitor the lane markings on the road. When the vehicle begins to move out the lane without signaling, it automatically alerts the driver of their (sometimes unknown) movement with audio or visual alerts. This feature is impressive because it not only has an average adoption rate of 51.2% in fleets, but has been expanded to include lane keeping assist (LKA) – the technology that helps to ensure that drivers are staying in their lane by taking control of the vehicle if need be.
Another advanced driver assistance system that is used by fleets are air disc brakes. These brakes are designed to help reduce stopping distance by almost 40% which is extremely attractive for heavy and large trucks (as these types of vehicles often require more time to manually brake). Air disc brakes function by applying braking pressure continuously to allow for the vehicle to come to a complete stop more easily. This technology has an approximate 46.3% adoption rate in fleets.
A wide-ranging category of ADAS technology that has an adoption rate of approximately 44.7% is collision avoidance. While there are numerous collision avoidance technologies, forward collision warning (FCW) and automatic emergency braking (AEB) are the most popular. As previously mentioned, both of these avoidance technologies work to decrease the likelihood of driving incidents involving collisions.
As previously mentioned, adaptive cruise control or ACC, is a technology which utilizes radar and laser sensor innovation to judge, measure and anticipate the distance between the vehicle being driven, as well as surrounding vehicles. ACC focuses on adjusting the travelling speed according to how close or how far forward the system detects a vehicle to be. This ADAS technology has an adoption rate of 39.8%.
The ADAS technology with the lowest adoption rate that we will mention is electronic stability control (ESC). ESC utilizes sensors to monitor steering control and proactively watch whether the ability to steer will be lost. If steering is lost (sometimes in extreme maneuvers like sudden or sharp turns to avoid collision), ESC will apply individual brakes automatically. Applying the brakes individually to wheels can help course-correct the vehicles movement and in theory prevent the act of ‘spinning out’.
While there are numerous solutions available to help fleets, it’s important to highlight a tool that embodies a number of these features in one solution. This tool is the Samsara AI Dash Camera system which utilizes ADAS technology. Now, in addition to the standard Samsara dashcam features that fleets love, the camera solution will also offer the following:
Interested in learning more about Samsara dash camera solutions and their new innovative features? Contact us today!
As the deadline to be ELD compliant is looming closer (or as already passed), it’s important that every fleet manager researches what electronic logging device will work best for them. As many fleets could still be operating without such devices, it’s only a matter of time before drivers are asked to show hours of service without using paperlogs. Prior to discussing the important questions that fleet managers should ask when buying ELD solutions, it’s important to understand how buying the right (or wrong) device could affect your fleet and why you need to be ELD compliant.
The ELD Mandate is a regulation which focuses on the amount of travelling a commercial motor vehicle operator has and can complete. Specifically, it focuses on limiting the amount of driving to a pre-set and pre-determined ‘safe duration’ to ensure that drivers are not overworking themselves to complete more deliveries or routes. This stems from the concern that more driving incidents, accidents or poor judgement calls typically happen when drivers behind the wheel are tired because they have not had enough rest on the clock or between shifts. In order to complete this, the Federal Motor Carrier Safety Administration (FMCSA) and the Canadian Council of Motor Transport Administrators (CCMTA) began to move towards electronic devices (ELDs). ELDs are devices which record the driving time and hours-of-service (HOS) of a driver via telematics and IoT innovation. This is possible as the device typically has a plug-and-play feature which allows it to be installed into nearly any vehicle to immediately start to monitor the engine and whether it is running. However, as every fleet is different, it’s important to perform your own research in regards to your specific fleet size and location with up-to-date information to ensure that you are compliant at all times.
In America, most fleets were required to make the switch in December 2017. However, American transport companies that were utilizing automatic onboard recording devices (AOBRDs) prior to December 2017, were provided with a different compliance date of December 2019. Canada on the other hand, is required to be ELD compliant by June 2021.
Apart from being compliant and limiting the fines or penalties could receive, it’s important to learn about the additional benefits that come from being ELD compliant. In some cases, fleet managers may find that they are not only able to better organize their efforts, but can see financial improvements happen. The following are some benefits that managers can expect to notice once their fleet is ELD compliant:
Interested in viewing what electronic logging devices GoFleet can offer you?
However, with so many options to look at and so many details to review, we understand that sometimes becoming ELD compliant can be overwhelming. That’s why we compiled a list of questions that should be asked when inquiring about ELD Solutions.
When you’re speaking with a solutions provider or buying ELD solutions, it’s important that you discuss in-depth your current needs and how your fleet could change (or how you would like it to change) in the future. Specifically, mentioning information like what class of vehicles are or will be used (ie. makes, models and fuel type), the size of your fleet, and your current struggles of fleet management in relation to driver and workload monitoring.
All of this information can better help your ELD provider supply devices that are compatible now and in the future.
To fully understand the installation process, it’s important that you inquire not only about how easy the ELD solutions will be to install, but what the failure rates are in addition to the simplicity of troubleshooting or replacing. For example, if a device has a high failure rate or is difficult to replace due to rarity, it may not be the right fit for a small-sized fleet that needs to be agile and functional at all times.
Often, the go-ahead to deploy new technology typically relies on the financial burden that the company will take on. So always inquire twice about this. Asking not only at the beginning of your research, but finalizing the cost and fees at the end (right before you purchase the devices). This will ensure that there are no surprises.
Somethings to remember to consider while asking about the cost are:
If a device is too complex or difficult to understand, you may find that it’s not the right fit for your team. As you need to ensure that your entire team, especially your drivers, will understand how to use it – you need to be confident in the capabilities of the device. Ensuring the device is user-friendly, easy to setup and requires minimum upkeep are only a few things to keep in mind.
Additionally, prior to buying ELD solutions, you should consider how the device will be supported. For example, asking whether it is supported with iOS and Android devices, or whether you will need to purchase specific devices to use it. For many fleet managers, cross-compatibility with adaptable ELD solutions are the most attractive.
Since a major factor of the adoption of electronic logging devices are compliance requirements, it’s important that the device you adopt will always remain compliant. Specifically inquiring whether the solution will adapt to new regulations and whether you are satisfied with the vendor’s commitment to updating their device.
Depending on the current needs of your fleet, certain plans will be better for you. With this being said typically, there is a Base Plan that has basic GPS tracking features, a Regulatory Plan with improved data tracking, a Pro Plan that tracks engine data, and a ProPlus Plan that does all of this with 24/7 support! While it is fairly easy to upgrade in most cases, it’s important to not only clarify this but understand all features available.
Some key features to keep in mind are:
Working with a business that is well known and experienced in the industry is critical. While some newer organizations may have an attractive price, you may find that in the future they are unable to provide the right offerings and support because of their young age. With this being said, always research and look for reviews with who you are working with so you don’t unknowingly work with a less than a reputable provider. You can also inquire about their core business offerings, how long they’ve been supporting your industry, how long they have been offering ELDs, how large their customer base is and the names of businesses they work with who are similar to yours.
Even though we only listed the seven important questions, there could be additional concerns that you need to address before buying ELD solutions. With that being said, we invite you to give us a call to talk about your fleet and your unique ELD needs. We’re confident that with our extensive knowledge of electronic logging devices, we have the experience necessary to help!
Remember while many Canadian fleets still have some time to migrate to using electronic logging devices, many American fleets should already be compliant!
Just like in any industry, even some of the largest transportation companies encounter turnover. However, in recent years the discussion of employee turnover and the need to counter it has grown due to increasing rates. In 2019, it was reported that in the third quarter, large U.S. fleets saw driver turnover increase by 9% to reach 96%. With such high rates, it shows that fleets must work even harder to encourage employee growth and encourage drivers to stay. Recently, fleets of various sizes are starting to look at how telematics and new technology can help combat high driver turnover.
With job expectations changing and technology advancing, many have found that telematics could be a solution to combating high driver turnover.
When looking at the transportation industry and the need to reduce employee turnover, it’s important to use new technology to make work more efficient or enjoyable for drivers. One way this is being approached is by employers who are utilizing technology to their advantage. Specifically by implementing and introducing tools to increase productivity and simplify tasks.
For example, using management and automation solutions to reduce much of the repetitive or administrative tasks that drivers must complete. This can be seen through electronic logging devices (ELDs) like the Geotab Drive ELD that automatically records and produces logs about driving history or even solutions like ZenduWork that quickly optimizes dispatching routes and allows for work orders to be completed electronically. When tasks are simple to complete, many drivers could begin to feel efficient and happy with fewer challenges to overcome.
Another approach to combating driver turnover is maintaining a workplace that focuses on boosting employee skills. Specifically by ensuring that drivers will always be provided with new training opportunities and coaching support to ensure they’re driving safely. When this option is available many drivers can feel a sense of connection and positive morale as they see their employer wanting to help them succeed! Thus, prompting a satisfied (and more skilled) workforce! This is seen by implementing software solutions such as ZenScore, an interactive training dashboard that encourages safe and efficient driving habits throughout fleets. The solution allows fleet managers to not only create and set up training modules to boost skill and learning but can act as a tool for measuring KPIs and productivity automatically and electronically.
The final approach that many fleets are taking to attempt to reduce driver turnover is offering rewards and maintaining a positive workplace culture. As many drivers can be on the road alone for hours or even days, it’s important to keep their work morale high! Forgoing this may result in drivers feeling disconnected, unmotivated or even unwilling to stay with the company. To help combat each of these issues, some fleet managers are doing the following:
For many fleet managers, they could be feeling pressure to change their workplace in order to try to combat any high driver turnover that they may be facing. In times like this, it’s critical to implement the right processes and procedures to keep drivers happy, productive and satisfied with their current position. As you have read, in some circumstances technological solutions can help with this. If you’re interested in learning how certain telematics solutions such as electronic logging devices, ZenScore, or ZenduWork may be able to positively influence your fleet, contact us today!
As the needs of businesses are continually evolving, it’s critical for organizations to stay on top of industry trends. This is amplified with it comes to the IoT and telematics sector as new tools and solutions are always transforming. With this in mind, GoFleet is excited to partner with Samsara! This partnership allows us to expand our solutions offerings to better help businesses stay efficient, safe and sustainable.
With Samsara’s help, we will now offer additional fleet management, asset tracking, camera and safety solutions. The core of these Samara offerings will provide businesses with end-to-end and cost-effective solutions that are billed monthly. In the past, Samsara has been highlighted to help those within various industries such as transportation and logistics, food and beverage, as well as state and local government.
Samsara offers end-to-end fleet management solutions that many businesses may find of interest as they offer a modern platform with real-time visibility in addition to AI-powered analytics. As the deadline for drivers is looming closer (or has already passed) for fleets to adopt innovative tools such as electronic logging devices, it’s critical for managers to find the right device for their needs as soon as possible. It’s important to note that Samsara’s fleet management solutions are able to connect to third party systems to improve real-time data and visibility efforts.
Learn more here: https://stagingms.gofleet.com/product/samsara-gateway-gps-system/
Samsara has numerous camera and safety solutions that fleets can take advantage of. Among the basic features of being able to collect video footage, Samsara dashcams and sensors can leverage computer vision. This allows it to automatically identify unsafe driving behaviour, offer in-cab voice coaching and conduct automatic upload. All of the features truly pushing businesses forward to a safer future.
Learn more here: https://stagingms.gofleet.com/product/samsara-ai-dash-cams-for-fleets/
Lastly, Samsara offers various tracking options for fleets. Apart from offering basic trailer tracking to increase GPS visibility of your team, Samsara also offers wireless reefer and asset tracking products. So whether you’re looking to stay compliant to critical temperature monitoring regulations or monitoring where costly equipment is throughout the day, it can be done.
Learn more here: https://stagingms.gofleet.com/product/samsara-ag24-trailer-tracker/
If you’re interested to learn more about our partnership with Samsara, and how it may benefit your new fleet management needs, contact us today!
The merging of telecommunications and informatics seems to be an ever-evolving sector as it continues to impress business owners across various industries. While it may be apparent of how it’s used for location tracking and maintenance monitoring in the trucking and logistics sector, it’s time to highlight its use in aviation. Similar to other industries, leading aviation and ground service crews use the technology in ways similar to fleet managers as the outcomes are as equally beneficial.
When telematics technology was first being developed in the 1960s, it was initially used by the U.S. Department of Defense to aid in the position tracking of varying assets in addition to being a way to improve communication on the battlefield. However, as time continued and the technology evolved, leaders in other industries saw the potential of telematics elsewhere. When discussing airports and aviation, focus is greatly on the GPS tracking, asset monitoring and communication features.
Below are two examples that speak to the beneficial outcomes that resulted from aviation and ground service crews investing in telematics on runways.
When large quantities of data are collected in real-time, immediate decisions can be made. That is especially true when airports utilize telematics solutions for the purpose of resource management and productivity. From monitoring fuel usage to asset location, beacons and sensors can be installed to track nearly every aspect of aircraft operations. Ultimately allowing officials to allocate employees and equipment properly to achieve maximum productivity, as well as being able to monitor and report on their efforts.
A common and well-known example of this is allocating vehicles to complete tasks in relation to proximity and location. Meaning, when a specific type of vehicle is requested, officials can deploy an available vehicle that is closest. Allowing for fuel, physical resources as well as personnel to be used efficiently. If GPS tracking was not used, airports would risk sending vehicles that are much farther than others, causing them to waste time and resources.
This is evident when deicing vehicles are required to spray aircrafts with a mixture of hot water and propylene glycol during the winter months. If a deicing vehicle is requested, it’s important to not only send the closest vehicle to the aircraft, but send a vehicle that has enough of the deicing fluid to complete the job. Both of these requirements are trackable by custom telematics solutions. However, when telematics technology is not used, airports risk using additional and unnecessary resources or equipment. This is simply because they were unaware and unable to track the most efficient way to complete the assigned task.
Telematics solutions are also highlighted as a means to increase and maintain safety within certain industries. This is true within the aviation sector as technology can not only be leveraged to track both employees and assets but to ensure safety protocol is followed.
An example that highlights telematics technology aiding in the safety of aviation teams is how the technology can be used to track the efforts of employees on runways. Meaning, managers and officials can always have real-time updates about where individuals are located. So if they see that an employee is operating a vehicle in an unauthorized zone, they can make communication not only with the individual in the unauthorized zone, but with others around them to stop any activity that may accidentally harm the individual. Additionally, telematics can be used to track the driving behaviours of employees using company vehicles as many airports require drivers to authenticate who is in the driver’s seat. Meaning, sharp turns, speeding, or other dangerous behaviours can be recorded, addressed and monitored. Allowing for accidents and incidents on runways as well as the surrounding property to be drastically lowered.
For more information about telematics and government services, visit: https://stagingms.gofleet.com/government-services/airport/
With so many products available on the internet, there are varying factors that influence consumers with completing online purchases. While price, quality and features are a few factors, it’s important to note that delivery time is a large factor. In fact, 50% of respondents of a recent survey conducted by Toluna found that due to an unsatisfactory delivery option, they abandoned their cart and decided to go with an alternative option that delivered sooner. As some businesses can’t risk losing customers over delivery options, they must do everything they can to stay competitive with e-commerce delivery giants. One thing that businesses must do to stay competitive is to utilize telematics solutions to their advantage.
ASAP delivery has been an ongoing revolution for consumers as, over the years, it has been perfected and desired. Two ASAP delivery giants to focus on normalizing this is Amazon and Walmart as they both cater to this quick e-commerce delivery need. Recently, Walmart was reported to have made its same-day delivery option available for approximately 75% of the United States while Amazon similarly delivers to approximately that same amount within 24 hours.
Below we discuss some ways that transportation and logistics businesses can compete in the age of Amazon Prime or 24-hour delivery services by using innovative telematics solutions.
One way to stay competitive with companies who offer ASAP e-commerce delivery is to use a telematics solution, as previously mentioned. Specifically by utilizing real-time tracking features to provide consumers with up-to-date information about shipping. This stems from the theory that the more information you provide to your customer, the more that they will trust you and as a result, do business with you. So even if you are unable to compete with the quick turn around of shipping time of other businesses, you could still stay relevant to consumers as you are honest and transparent (a quality that many look for in a business).
Another way that small business owners can stay competitive in an age that relies on ASAP e-commerce delivery is to take advantage of route optimization. Specifically by using telematics information to help maximize their efforts while scheduling routes. With telematics solutions, dispatch managers have been able to successfully take into consideration and communicate traffic, weather and other delays with drivers so they can coordinate around such issues. Ensuring that businesses are always offering their consumers the quickest and most efficient delivery options. Not to mention, dispatch managers can better group deliveries and add to deliveries within the same geographic location. Making their efforts more optimized in regards to time and resources used.
The final way that many small businesses can compete with e-commerce delivery giants, is to ensure that their fleet is always in peak working condition. Meaning, drivers and vehicles are always ready to work. Not only does this include having enough delivery teams to complete shipments regardless of the season or shipment demand, but completing preventative maintenance so breakdowns on the road are reduced. Using telematics solutions that focus on preventative maintenance allows fleets and vehicle conditions to be automatically monitored for current errors. Additionally, telematics solutions can automatically complete and schedule preventive maintenance with algorithms so drivers are not surprised by engine errors or breakdowns. Essentially keeping fleets in peak working conditions to maintain productivity.
Since consumers are always looking for the best and quickest options when it comes to buying online, businesses must do what they can to compete with e-commerce delivery giants. While these are only a few ways that even small businesses can see benefits from, it’s important that dispatching managers always stay on top of new technology trends that can help them.
If you’re interested in learning more about how your business can boost its delivery options by using IoT and telematics solutions, contact us today!
For fleets to function seamlessly and efficiently, telematics solutions should be used. And that’s exactly what the State of Utah did when they found that they were struggling to follow specific state and federal guidelines that depict how equipment and vehicles should be used.
The State of Utah utilized Geotab’s IOX integrations to address all of these concerns. Specifically they utilized Driver ID with NFC technology (IOX-NFCREADER), light monitoring and siren usage (IOX-AUXM), and seat belt tracking.
If you’re interested to learn more about the State of Utah’s primary challenges, the solutions they used, or the results they saw, check out Geotabs case study here: The State of Utah
When it comes to moving a business forward, many look to implement new tools and strategies to accommodate changing processes and requirements. Recently, the focus for organizations is to streamline processes to not only ensure accuracy and employees responsibilities, but to boost finances. Within the commercial contracting field, telematics can accomplish this and more, specifically with the implementation of new and powerful management systems.
A management system is a telematics solution that is used by numerous business owners and managers to grow their business and achieve their long term goals. Not only can these systems work to increase workflow, but these systems also allow for expandability while keeping costs low or reducing them even further. Although the features of management systems can vary, typically solutions can be adjusted to allow for custom mapping or GPS features, dispatching, maintenance, visibility and tracking. The focus is usually streamlining and automating data collection, complying to rules and regulations, as well as streamlining processes. Even though management systems can be applied to nearly any industry in one way or another, one industry that is seeing great potential from using it is commercial contracting or construction.
Management systems are praised for visibility. When speaking about commercial contracting businesses, visibility from solutions allows managers to better supervise their teams, resulting in greater management of the overall business.
For example, since management systems offer live vehicle tracking and equipment tracking integrations, the location of employees and available equipment are always known. So when a call comes in, a dispatching manager can properly dispatch the closest worker who has the right training. Or, managers can dispatch the employee who has the proper tools and equipment, ensuring that they are maximizing their teams efforts by sending someone who can complete the job.
In addition to live gps fleet tracking, these systems are able to conduct maintenance monitoring for connected vehicles so companies face less downtime and gain larger profits. Not only is this apparent in regards to deploying efforts (as the system will ensure that the right employee with the right skills or equipment will arrive), but in regards to asset quality. This concept speaks to the monitoring of tools, equipment and even the vehicles themselves to ensure they are in peak working performance. As management systems gather specific data that is applied to predetermined algorithms, it is possible to learn when to schedule maintenance.
For example, sensors and diagnostic devices can be installed to monitor vehicle performance. Prompting managers to determine when maintenance should be scheduled. This allows teams to stay productive as sudden breakdowns that cause vehicle downtime happen less often.
Lastly, depending on the nature of your commercial contracting business, you may find that your team is frequently dispatched to rural job sites alone. With management systems, managers are able to integrate a number of safety solutions to better protect their lone workers. One to highlight is the Man Down System which offers remote location management. This is through the increased communication from a device that can sense when a worker is injured or falls, resulting in a triggered motion sensor and thus, transmitting a notification requesting the assistance of management and EMS services.
Regardless of what your focus is for 2020, a management system is a tool that countless contracting businesses are seeing benefits from. Not only are managers and owners noticing that they are able to have more visibility on their team, but they can find ways to integrate maintenance and safety features.
If you’re interested in learning more about the management features that are available, or what integrations could best fit your unique business needs, contact us today! We’ll be happy to speak with you to learn exactly what you may want to invest in so you can see success in the new year!